Cancellation policy

Cancellation Policy

What Terms and Conditions are there around cancellation and booking?

All cancellations must be made and confirmed by email.

Retreats

Reservation and Cancellation

To reserve a space for this transformational retreat, we ask that you make an initial deposit of at least 50% of the retreat price. The other 50% is to be paid in cash upon arrival or by PayPal 14 days before the retreat starts. Alternatively, you may pay the full price of the retreat upfront.

If you cancel or change any part of your reservation more then 60 days from the first day of your retreat, you will be charged a processing fee of $75 per person. If you are choosing to cancel your reservation, the remaining balance will be refunded. No refunds will be given for cancellations made less than 60 days from the first day of your retreat.

 
 
Personal Consultation

Reservation and Cancellation

To reserve a Personal consultation session, we ask you to pay the full price upfront.

If you cancel or change any part of your session at least 48 hours before the start of the session, a $ 10.00 processing fee will be charged and the remaining balance will be refunded.

There are no refunds for cancellations made within 48 hours before the session. Any further sessions will need to be booked, and paid for, in the usual way.

Lateness:

If you are late for your session, you will loose that time.

If you are 20 minutes or more late for your session it will be canceled, and you will be charged full rate.

If you do not show up for your session, re-booking might not be possible.

Other Policies:

If you are having a ZOOM video or audio call, or if you are using any other equipment, it is your responsibility to make sure your equipment is ready and working prior to the consultation.

It is recommended that it is only you in the room at the time of the consultation, and that it is as quiet and undisturbed as possible.

Appointment Times:

It is your responsibility to make sure that you know the time zone of your call.

All appointment times are given in PST (California, USA).

SacredJourney.Earth reserves the right to cancel any consultation session at any time. If your session is canceled, we will notify you and offer you the following options:

· You may receive a full refund

· Subject to availability, you may transfer your session to another day and/or time

Private Retreats

Reservation and Cancellation

We hold private retreats for a minimum of 10 and a maximum of 15 participants. Smaller groups are possible for the price of a retreat of 10 people. To reserve a private retreat, we ask you to make a deposit of 50% of the full retreat price at least 10 weeks in advance. The other 50% is to be paid 2 weeks before the first day of the private retreat.

If you cancel or change any part of your reservation at least 60 days before the first day of your retreats, a $75.00 per-person processing fee will be charged and the remaining balance will be refunded.

There are no refunds for cancellations made within 60 days before the first day of a retreat.

SacredJourney.Earth reserves the right to cancel any retreat at any time. If your retreat is canceled, we will notify you and offer you the following options:

· You may receive a full refund

· Subject to availability, you may transfer your session to another day and/or time

Private Ceremonies

Reservation and Cancellation

We hold private ceremonies with a minimum of 2 consecutive ceremonies. To reserve a private ceremony, we ask you to make a deposit of 50% 8 weeks in advance. The other 50% is to be paid in cash upon arrival, or the full amount can be paid upfront.

If you cancel or change any part of your reservation at least 60 days before the first day of your private ceremony, a $75.00 per-person processing fee will be charged and the remaining balance will be refunded.

There are no refunds for cancellations made within 60 days before the first day of a private ceremony.

SacredJourney.Earth reserves the right to cancel any private ceremony at any time. If your private ceremony is canceled, we will notify you and offer you the following options:

· You may receive a full refund

· Subject to availability, you may transfer your private ceremony to another period

SacredJourney.Earth reserves the right to cancel any offering at any time. If your offering is canceled, we will notify you and offer you the following options:

You may receive a full refund

Subject to availability, you may transfer your offering to another period

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